Person holds a tooth in one hand and pound coins in the other

14 / 03 / 2026

PATIENT CHOICE AND TRANSPARENT PRICING IN PRIVATE DENTISTRY

Recent news that the Competition and Markets Authority (CMA) has launched a review into the pricing of private dentistry has understandably prompted many patients to pause and reflect before choosing private treatment.

We welcome this conversation.

For many people, dental care is an important health decision as well as a financial one. Patients should feel confident that they understand the options available to them, what those options cost, and where they can access care.

Helping Patients Make Informed Choices

At Alban City Dental & Surgical Centre, transparency and patient understanding are central to the way we practise.

Whenever we discuss treatment with patients, we take time to explain the full range of options available, including options we don’t offer. This includes helping patients understand which treatments may be suitable within their budget and, importantly, whether those treatments may be available through the NHS or at another practice.

We believe that patients should be able to make decisions about their dental care based on clear information rather than uncertainty.

Why Patient Choice Matters

Different patients value different things when it comes to their dental care. For some, the priority is being seen as quickly as possible. For others, it may be the ability to choose a particular clinician or specialist. For many, access to treatment that is free on the NHS is understandably an important factor.

All of these choices are valid.

What matters is that patients are properly informed, so they can choose the route that works best for them.

Exploring Your Options Without Pressure

One of the ways we support patient choice is by offering free consultations for a range of services, including dental implants.

We believe patients should be able to explore their options without financial pressure before deciding where to have treatment. Too often, patients can feel committed to a clinic simply because they have already paid substantial consultation fees before any treatment has begun.

Our approach is simple: patients should be able to ask questions, understand their options, and make decisions about their care without feeling “stuck”.

Providing High-Quality Care at Reasonable Prices

Like all healthcare providers, private dental practices have operating costs. Treatment is not free to deliver.

However, we regularly review our pricing to ensure it remains fair and competitive, while maintaining the high standards our patients expect. We are proud to provide award-winning care in a modern clinical environment while working hard to keep treatment accessible.

A Positive Step for Patients

Reviews such as the one announced by the CMA are an opportunity to reinforce what matters most in healthcare: clarity, fairness, and informed choice.

At Alban City Dental & Surgical Centre, these principles guide everything we do. Whether patients choose NHS care, private treatment, or simply want to explore their options, we believe everyone deserves the information they need to make the right decision for them.

To learn more, contact a friendly member of our reception team or book an appointment online.

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Testimonials

First class service.I wanted to have implants done and was referred to another branch of my own practice. However, I had two consultations and was waiting for the dentist to get back to me with additional information. This was not forthcoming so after my brother recommended Dr Prakash I made an appointment. From start to finish everything was professional. He explained the whole process and I felt comfortable to go ahead with treatment. I won't say it wasn't painful because the injections were beyond painful. I was given dentures and they fit beautifully better than what I had before. When the implants were fitted I felt like a new woman. Thanks Dr Prakash. I was asked if I wanted to opt for the more expensive teeth which I agreed to. However, when I went for the fitting he informed me that I had the cheaper option as the teeth were not joined together. I wouldn't have been any the wiser. Thanks Dr Prakash. You made an experience I was dreading so much more bearable. I would definitely recommend him. Personable, friendly and warm and that's what you want from a dentist.

Karen Anderson

19:51 21 Mar 23

My experience at Dr Prakash's surgery was wonderful from the beginning through to the end of my treatment.My first visit for consultation was great, all my fears and concerns were soon disappeared. The explanation and advise given for the procedures and treatment to come were clearly delivered.After the first stage of my treatment was done, the doctor made several follow up calls to check on how I was feeling and if there were any issues. He also invited me back to the surgery to ensure everything was OK before I went on holiday.I am very please with the final outcome, I even passed on his details to others who needed the same treatment and they too were extremely happy.It's only two months since my treatment was done and Dr Prakash already invited me back for a review.You will always feel more than a patient at Dr Prakash's surgery and team.Ricardo

Ricardo Anderson

18:03 24 Mar 23

Excellent service with a very professional and knowledgeable dentist- Dr Prakash.My son was very nervous and worried about his teeth as his canines damaged the roots of his lateral incisors. His actual dentist could not do the extraction that was needed before he starts wearing braces. and so he made an urgent referral to UCLH, however the doctors there decided it was not urgent, despite the fact it affected badly his confidence.Dr Prakash was amazing in the way he interacted with my son, and how he made him so comfortable.The whole procedure didn’t take him more than 15 min and now my son has his braces on and his confidence back.I contacted uclh and they removed him off the waiting list after being on it for over 10 months.Thank you so much Dr Prakash

Madj Akkou

20:07 21 Mar 23

Great experience, Had a complicated issue, that I had great conversations with my dental surgeon. I always felt comfortable and confident that the surgeon understood what I wanted and discussed all options and outcomes clearly and concisely.Would recommend this dental practice as I would use again...Thank you Dr P...

Michael tucker

20:47 30 Mar 23

I was referred to Alban City Dental by my orthodontics to get an impacted canine removed. Dr Prakash was amazing from start to finish. He answered all of my questions that I had about the surgery. During the surgery he made sure that I was in no pain and got the tooth out a lot easier and quicker than I thought it would be. I would definitely recommend this practice.

Alicia Marie

06:46 31 Mar 23

I am a dentist and have been referring patients to Dr Prakash Promod for over 15 years and will continue to do so at his wonderful new premises, Alban City Dental & Surgical Centre which has state of the art equipment in a beautifully comfortable, relaxed, friendly dental environment. I can honestly highly recommend Prakash as do every single one of my patients who have ever seen him! Being qualified as both doctor and dentist, he has superb clinical knowledge and skill in the wide range of treatments he offers from implants to facial aesthetics to oral surgery and has a great bedside manner, always putting his patients at ease and explaining treatments thoroughly in an easy to understand way. I’ve also had the pleasure of working in the past with members of his team who are currently working with Prakash at Alban City and they are also highly trained, professional, kind and dedicated. As a referring dentist, you will be kept well informed and have the assurance your patients will be well looked after - they will thank you for recommending Prakash! As a patient, I guarantee you’ll be extremely satisfied with your treatment journey start to finish.

K L

21:25 21 Mar 23

I would recommend this Dental Surgery 100% for several years I was wearing dentures and my self esteem was so low. After meeting Mr Pakish immediately he made me so comfortable. After having treatment for over several months my results was 150% and my Confidence was over the roof, the compliments I received 🙂 😊 everyday made everything so easy for me and my smile 😃 gets bigger and bigger everyday. Thanks to this Dental Surgery. 🙌

Nickesha Barrett

14:01 26 Apr 23

Dr Prakash is an incredible dentist! He always goes above and beyond to ensure his patients are very happy. I needed my wisdom tooth extracted as it was causing me pain, and he not only booked me in last minute, but was also available after to answer questions, provide advice & even asked me to come in again to ensure I had no problems during the healing process. Clinic is very beautiful & well maintained. I have recommended him to my entire family as well who have all visited and are extremely happy.

Maryam Amaria

19:07 21 Mar 23

I had a great experience with Dr Prakesh , the most pain free extraction ever, such a professional.Also very knowledgeable on implants and helped me greatly with my troubled implants installed abroad.I will certainly be making my way around the M25 to visit him any time I need any thing dental.

Hitesh Karia

09:24 22 Jun 23

I was referred to Dr Prakash via my usual surgery, and instantly felt in safe hands from the start. I had some front row extractions, and following a period with a temporary denture, a front row of implants fitted. Its important to find someone you can trust with this sort of work, and I am very happy to recommend him, as the treatment and results were excellent.

The60BeatsBand

08:34 02 Apr 23

The staff at Alban Dental surgery were great very welcoming and friendly.The dentist was very nice and professional his name is Dr.Prakash Promod. He made me feel right at home and as if I was a friend.He provided excellent service and I will be coming here for all my future dental needs.There is also a free parking.

Ernest Odoom

19:42 11 Jul 23

I want to publicly thank Dr. Prakash for the help he provided by tightening one of my very old implants, which is in the process of being replaced at another clinic outside the UK. It became loose and I could not find anyone able to fix it on the same day, as a specialised tool was necessary to tighten it. I sincerely appreciate the kind gesture of the doctor who, despite not knowing me at all, reopened his clinic (it was already closed down) and fixed the implant. It's truly heartwarming to receive such unexpected and generous help. Thank you again.

Blanca de Blas

15:04 22 Jul 23

Dr Prakash extracted my mothers tooth with minimal fuss, and made her feel at ease throughout the procedure. Would thoroughly recommend his services.

Ahrjun

10:28 14 Aug 23

Amazing practise! Called in the morning and luckily they’d had a cancellation and were able to fit me in same day (receptionist was a pleasure to speak to)! I was in quite a bit of pain and the dentist was very understanding and patient with me! I ended up needing to investigate whether sinus issues were the cause. But they called me up a few days later to check where I was at with gp and if I needed further assistance. Will be using them again in future!

Natalie Waites

09:51 25 Aug 23

I recently had two implants carried out by Dr Prakash and I’m thrilled with the outcome. The clinic is spotlessly clean with a friendly and efficient team. Each step of procedure was explained in detail so I felt confident and at ease during each visit. Dr Prakash is skilled and gentle and I highly recommend this practice.

Kate Cleaver

08:14 30 Aug 23

I cannot emphasise just how caring all the staff are, at this newly opened dental practice. From the warm welcome of the receptionist, to the professional friendly dentists and the gentle care of the chair side dental nurses.My 92 year old father needed the services of a dental surgeon and having read the profile of Dr Prakash Promod on the Alban City Dental website, I felt confident to trust my fathers care to him.We were not disappointed !What an amazing man, kind, thoughtful, experienced and totally competent. Nothing was to much trouble, even to playing my fathers choice of music as he lay in the chair under going his hour long procedure. My father, at all times felt comfortable and confident that he was in safe hands.When Dr Prakash Promod had completed the procedure, Dr Giri Pillai, another excellent and knowledgeable dentist took over to reinstate my fathers smile with a newly made denture.This whole experience for my father has been like a breath of fresh air and he will not be returning to his Nhs practice.This brand new practice with all its brand new and up to the minute equipment is definitely the place to go and surely will be a rising star, in the world of dentistry.To top it all they have their own parking, an absolute consideration when situated in St Albans.

Angela Gilmour

15:00 18 May 23

Prakash is quite simply the most helpful, skilled and genuinely caring dentist it has been my pleasure to meet. He has performed three implant procedures for me over the last 10 years and has provided excellent on-going maintenance and care. The practice is immaculate and has all the latest equipment. The reception and nursing staff are exemplary in their attitude and professionalism. Highly recommended.

Martin Bryan

14:29 12 Sep 23

I was referred to Dr.Prakash by my dentist for a difficult tooth extraction. I'm a VERY nervous patient, but Dr. Prakash was incredibly reassuring and sooo gentle, I didn't feel any pain! He was amazing. I would highly recommend him. The practice itself is lovely, and everyone was very friendly and welcoming, putting me at ease.

Jo Cresswell

09:48 23 Sep 23

As someone with dental phobia Prakash and Simona made me feel extremely comfortable and I had a painless and stress-free experience.Everything was explained well to me and Simona was amazing at constantly checking in to see if I was okay.I left the appointment even considering invisalign and would go back again for treatment feeling less anxious.Everyone was so welcoming and lovely, particularly the receptionists. Definitely recommend for anyone who is scared of the dentist!

francesca rios

21:31 27 Sep 23

So happy we found Alban City Dental! Sarah Lee, their specialist orthodontist was so knowledgeable, and so lovely with my teenage son. He has a complex case, and she was able to show him in 3D imaging exactly what was going on in his jaw, and how they could fix it. She was considered, kind and obviously has many years experience to draw on. After the appointment, my son said to me "everyone was SO nice and friendly in that surgery mum". Agreed! The whole place has a relaxed atmosphere, and approachable staff. And free parking on site means I can save twenty minutes trying to find a spot in town.

Ruth Cohen-Rose

06:21 06 Oct 23

Oh my gosh, what can I say. Simply an amazing place. A dental surgery that feels welcoming and calm with an amazing team of specialists. I took my teenager to meet Dr Prakash Promod & Dr Sarah Lee who is their orthodontics expert about teeth straightening. They couldn’t have been more reassuring, professional and helpful. Our daughter is now fitted with Invisalign which has made her super happy as she is going to get the smile she has always wanted. Dr Lee actually designs the aligners personally which is a rare extra.The location right in town is also fantastic. To have an orthodontist really close to our daughter’s school is an added bonus as it means she can walk there for her regular check ups without missing important schooling in her exam year. They also have their own car park which makes life much simpler in town! Big thank you from us to the whole team including the wonderful Margaret at Reception.I am now looking at having my own treatment there !

Amanda M

14:55 05 Oct 23

An immensely impressive and gifted surgeon is Prakash. From the first moment I met him many years ago and through feedback from my clients I have referred to his safe and caring hands over the years, I have nothing but praise. In a world full of noise and hype, he stands as a gentle giant of a surgeon.

Rem

18:29 18 Oct 23

My partner was treated at this surgery and the outcome of the procedure was fantastic. During every stage, Dr.Prakash was brilliant.Also, the aftercare was very reassuring as we were given practical advice around managing the healing process.I have to also mention Simona and Margaret who were always friendly and welcoming during our visits to the surgery. I would definitely recommend this practice.

Reiss Merritt

18:24 19 Oct 23

This has to be the best dental surgery!! I would give more than 5 stars if given the option.I had a complicated case of wisdom tooth extraction and was referred to Dr Prakash. He demonstrated great competence and kindness which made me feel less anxious and scared about the surgery. Every person I encountered in the clinic were genuinely kind and comforting.What I thought would be my worst nightmare turned out pleasantly well, thanks to the Doctor and his team!

Nonye Nwosu

11:12 21 Oct 23

I had a wonderful experience at the practice. I had a chipped front tooth which I had been concerned about for a while Dr Promod was very supportive and an appointment was quickly arranged with one of his colleagues. The appointment was excellent the care and attention by the receptionist, dental assistant and dentist was first rate and the work I had done was superb. Would highly recommend.

Tom Savage

13:13 03 Nov 23

Walked in for an emergency dental appointment due to excruciating toothache. Easy registration process at the reception and was given an appointment with a few hours at my convenience. Great diagnostic facilities, friendly dentist and support staff. Would recommend to anyone looking for excellent dental care. Kudos to the team. Keep up the good work. :)

Naresh Kumar

19:15 24 Oct 23

I was very impressed by Alban city dental where I had an implant done. They were friendly but very professional and Dr Promod is excellent. The practice is pristine and they have the latest equipment which is great as, for example, I could have my 3D facial scan there which saved a lot of time and additional appointments.

Paver Family

09:03 12 Nov 23

Everyone at this practice is lovely, all so happy, friendly, professional and helpful. As well as being excellent at his work, Prakash is patient and calming. He immediately gains your trust and explains what is happening.Lovely practice, would highly recommend to anyone. Can’t praise enough. Thank you.

Diane Mattison

13:10 22 Nov 23

I had an outstanding experience with Dr. Prakash at Alban City Dental. From the moment we stepped in, the welcoming atmosphere, ample parking spaces, ambient music, calming art and imagery and the aroma of great coffee set the tone. The staff and team are all so friendly and clearly take pride in their work and professionalism.Dr. Prakash's expertise in implant surgery truly impressed me; he not only executed an exceptional job but also went above and beyond in calming my father's nerves and achieving a terrific outcome and perfect smile. My father by his own very high standards gave him an unheard of (in our family) 10/10 satisfaction score. Dr Prakash’s reassuring demeanor and skillful approach undoubtedly make him deserving of recognition and awards.I believe that the template for Alban city dental sets the precedent and future of innovative cutting edge dentistry, hospitality and world class healthcare excellence. I cannot recommend Dr. Prakash and his team highly enough for anyone seeking top-notch dental care in a comfortable and professional setting.

mohammed Bajalan

12:18 25 Nov 23

This is the most friendly and excellent dental practice I have ever been associated with. The staff are lovely, caring and attentive. I had a very complicated case that deemed impossible by several dental specialists. Prakash is a star and thanks to guided surgery I now have my smile and confidence back!

Jenny Soule

11:59 22 Dec 23

I was referred to Alban City Dental Centre after a failed extraction at my local clinic by two dentists. Thankfully Dr Prakash was able to accommodate me at short notice and proceeded with the extraction in the most professional manner and without drama. He is clearly a worldwide authority on tooth extraction, achieving what other dentists consider impossible. I highly recommend Dr Prakash and would not hesitate to use his services again.

Stephen Bennett

17:52 22 Dec 23

Exceptional care and expertise define the experience I had with Dr. Giri Pillai and Dr. Prakash Pramod at Alban City Dental& Surgical Centre during my recent wisdom tooth extraction. Despite initial concerns, their seamless approach and genuine care made the entire process remarkably easy.Dr. Prakash Pramod, who performed the extraction, made the entire process exceptionally comfortable from start to finish. His expertise and reassuring manner were invaluable during the procedure. Margaret's warm demeanor added an extra layer of comfort. I wholeheartedly recommend this clinic to anyone in search of top-notch dental treatment. Thank you to the entire team for a remarkable dental experience.

Jacob John

20:44 21 Dec 23

Came in to Alban City Dental to make an appointment for an extraction of an infected wisdom tooth, and to my surprise Dr Prakash was able to fit me in with just a short 20min wait. Facilities are excellent, with an X-Ray machine on site saving a lot of time and hassle. The team were very friendly and efficient with great after care from Margaret at reception who ensured recovery was progressing as expected.A big thank you to Dr Prakash who even found the time to drop us home, as we had walked in. I would definitely recommend the practice to anyone looking for a dental surgery in the area, and I will certainly be back again for any future work.

Phil

18:17 26 Jan 24

I have just had my impacted wisdom tooth removed by Dr Prakash and the care and service I have received from him and his team has been absolutely first class. I have had years of trouble with this tooth but due to how badly impacted it was, I have been reluctant to have it extracted. Dr Prakash put me fully at ease and explained clearly the reasons why the extraction was needed. The process itself went very smoothly and the advice and guidance given for post the operation was excellent, including a follow up call and seeing me at short notice a week later to confirm the procedure had gone well.I have had very mixed experiences with dental practices in the past, from poor care to paying excessive fees and charges in central London.Since I became a patient of Alban City Dental a couple of months ago, I have been so impressed by my dentist Dr Harshil, and now through the surgery with Dr Prakash.The dental nurses and reception staff have also been excellent.If you want a dental practice that combines expertise, excellent patient care, a clean and relaxing environment, the very best equipment and an all round friendly, engaging service, look no further than this practice.

Chris Peel

12:30 29 Jan 24

I went to this dentist in St Albans to find out more about Invisalign and whether it was suitable for me. I felt very welcomed from the moment I walked in; a friendly and kind atmosphere. The orthodontist I saw (Dr Sarah Lee) was amazing, she explained every step and seemed to have a lot of time for me.Thanks Alban City Dental team for making my dentist experience a positive one.

brsu productions

03:32 09 Mar 24

I cannot express enough gratitude to Dr. Prakash for his exceptional care and expertise in treating a severe face and neck infection stemming from a tooth issue. From the moment I stepped into his clinic, I was met with compassion and professionalism.Dr. Prakash’s swift diagnosis and treatment plan undoubtedly saved my life. His attention to detail and dedication to ensuring my well-being were evident throughout the entire process. Not only did he address the immediate infection, but he also provided thorough follow-up care to ensure a full recovery.I cannot recommend Dr. Prakash highly enough. If you are in need of top-notch dental care, look no further. He is a true lifesaver, and I am forever grateful for his exceptional care.

gerald gradica

19:14 11 Mar 24

I was referred to Alban City Dental by my own dentist in London as I needed some complicated dental implant work which they specialise in.It was a delight to be looked after by Prakash & his team who were finalists in the Private Dentistry Awards in 2023. The surgery has a lovely relaxed atmosphere & the staff are extremely friendly.This was dentistry of the highest level, every care was taken to understand my requirements with various scans being taken which required a couple of visits before the surgery could commence.I was amazed that it was relatively painless with all five implants being fitted within an hour.The only painful part of the procedure were the numbing injections into the roof of my mouth although that passed after about 48 hours.Once I was numbed I barely felt anything.They gave me a follow up call to enquire on my progress & to arrange a check up in two weeks time.This means I’ll be able to go back to own dentist shortly to finish off my new smile.I highly recommend Alban City dental.If you need something painful fixed or are a nervous patient give them a call.

Gerry Lewis

14:38 25 Mar 24

I initially went to the practice to have a CBCT scan of all my teeth to check I had no infection prior to surgery in April. I can honestly say my treatment was first class. Everything regarding the process was explained fully. After, the dentist took the time and trouble to discuss other treatments I had been considering and at no point did I feel rushed or pressurised. Because of the content of our discussion, I came back to undergo a thorough clean, then back again for another appointment to fill a tooth - no injection! All of the staff are wonderful. Everyone is so approachable. Post surgery I intend to go back for invisalign treatment. I really cannot praise the surgery enough! Sally-Ann

Pacha mamagroup

13:18 27 Mar 24

A fantastic, friendly practice in beautifully curated surroundings - every detail considered carefully to ensure their clients have a positive and relaxing visit starting with the receptionist who was very welcoming and helpful.Prashad was confident, reassuring & very knowledgeable which enabled me to relax knowing that I was in excellent hands!For anyone who is nervous when visiting their dental practitioner, I was recommend changing to this practice.Parking on site, lovely coffee served!

Widey Wood

10:30 09 Apr 24

Dr Prakash was very reassuring on my recent visit to the dental practice. He put me at ease straight away. The practice is amazing, very bright and airy which immediately gave a calming influence. The receptionist was amazing and also put me at ease. Will definately be recommending this dental surgery. Thank you

Gill Kaser

11:12 10 Apr 24

I had a fantastic experience at the practice. Dr Pramod and his team were professional and welcoming. He explained everything to me, went through the CT scan results (which he did onsite). I needed an implant which was pain free. I also received a courtesy call the next day! The practice has been recently refurbished so it looks modern and light. Ample parking. Looking forward to the next visit to follow up. I would highly recommend this practice.

Jiten Kalyan

07:51 14 Apr 24

The Alban City Dental & Surgical Centre in St. Albans is a great place to get dental care. I recently got a checkup at this office for my teeth and was very happy with the service I received. The staff was polite, helpful, and professional, which made me feel at ease during the whole visit.There is a lot of new technology in the office, and it is clean and up to date. The dentists at Alban City tooth & Surgical Centre are very skilled, and they took great care of me and gave me great tooth health advice.The office is in a good spot—public transportation is close by, and there are parking lots nearby. Overall, my visit to Alban City Dental & Surgical Centre was great, and I would suggest it to anyone in St. Albans who needs dental care.

Ahmed Imtiaz

19:13 08 Mar 24

I needed to have a tooth extracted because of a failed root canal. Despite being in pain my previous dentist said the extraction would be complex and I would have to wait 6 weeks for a visiting surgeon! In desperation I emailed Alban City Dental on a Sunday and they saw me the next day. Dr Prakash took a scan and explained that the root had cracked and was infected. He skillfully and efficiently removed the tooth on the Wednesday. Margaret in reception also called twice in the following days to check on my condition. In summary this is an excellent dental surgery. I highly recommend.

Graeme Jones

12:08 24 Jun 24

I went to see Dr. Prakash while visiting my family in UK . He has been highly recommended for the implant consultation. I have a lot of dental work done in USA and still continue to have issues with my front teeth crowns. Dr. Prakash was very pleasant and welcoming . It did not feel like my usual dental visits . The consultation was vey thorough and it did not take a lot of time , because the clinic has all the newest technology, including CT scan . I left with total clarity of what my next steps should be and will be back here in the future .

Milda

19:09 16 Jun 24

Having been in pain with toothache for near on 6 weeks, I was beginning to lose a little bit of hope of a good nights sleep. 4 trips to my regular dentists and an emergency appt had led me to an NHS waiting list for a wisdom tooth removal that could have taken months. With the pain increasing I contacted Alban City Dental and thank goodness I did. Not only did the lovely Margaret manage to get me an appt the morning I phoned…everything about the experience was first class. Dr Prakash Promod was professional, kind, understanding and made me instantly feel at ease. Other dentists had told me how difficult a procedure this was…but it could not have been easier. I didn’t even feel the extraction, nor hear it even! The pain relief was instant. I am so glad I made the decision to phone that morning and would highly recommend this practice. Follow up care was excellent also, they really do care!

Jenny Powell

17:27 24 Jun 24

I had my two lower wisdom teeth extracted and am so pleased with my experience. I opted for sedation which made the treatment quick and painless. The surgeon was absolutely brilliant as well as the sedation dr.I’ve heard horror stories for wisdom teeth removal and couldn’t be more happy about how I’m recovering and the whole process.I highly recommend!

Rania

10:35 31 Jul 24

The quality of care and treatment is outstanding. I had a complicated case of implants and infections which demanded a unique and thoughtful treatment plan. I could not be happier with the outcome. I felt listened to and understood, I highly recommend.

Maria Kennedy

10:08 12 Aug 24

I recently had my lower wisdom teeth removed by Dr. Prakash, and I couldn't be more pleased with the experience. From the moment I contacted the clinic, Sue took excellent care of me. She was incredibly kind and helpful throughout the process.When I met Dr. Prakash, I was immediately reassured by his confidence, knowledge, and genuine concern for achieving the best possible outcome. He clearly knew exactly what he was doing, making the procedure quick and painless.Anna was also very kind and attentive, ensuring I was comfortable at every step. The entire team truly considers every detail to ensure their clients are well cared for.

sameera

16:39 21 Aug 24

Truly a 5 star practice - both dentistry and the environment. The treatment plan was very personalized, understanding my underlying health conditions. All in all, brilliant!

Margaret Norris

17:52 01 Oct 24

I would like to say a huge thank you to fantastic Dr Harshil Patel and Dr Prakash Promod for their exceptional care and help. Dr Harshil whose hands are so gentle that make dentist visits a pleasure. I am forever grateful to a wonderful Dr Prakash for all the surgical procedures to save my teeth and get me out of the predicament I found myself in. It is the best dental clinic with amazing doctors and their crew I can highly recommend it to everyone.

Ewelina McKenzie

15:36 23 Jul 24

I had a wisdom tooth extraction two days due to heavy infection and it was so amazingly done. The surgeon was so kind , understanding and patient with me. They even played oh wonder music my favourite that helped. The staff were so kind and professional. The receptionist margret was amazing too.

Estella Vercoe

08:04 16 Feb 25

I was in unbearable dental pain for days, suffering from severe swelling and infection. Despite seeing two different dentists, nothing seemed to help, and I endured three sleepless nights in agony. Then I found Dr. Parkash, and from the moment I spoke to him, I felt reassured. His calm and professional approach immediately put me at ease.What truly stood out was his depth of knowledge and expertise. He quickly assessed my situation, explained everything in a way I could understand, and had a clear plan of action. His confidence and understanding of the issue were truly remarkable. He even managed to fit me in for an appointment the same day, within just a few hours.Thanks to Dr. Parkash, I finally found relief. His skill, compassion, and dedication to patient care are exceptional. I can't recommend him highly enough—an absolute lifesaver! J&H

Hellen

15:14 25 Feb 25

I recently had the unfortunate experience of breaking one of my incisors, and honestly, I was a little panicked about how it would turn out. Dr.Prakash, a true artist in the world of dentistry! From the moment I stepped into the office, I knew I was in capable hands. The entire process, from repair to the final result, was handled with such precision and care, from a expert who loved his work.Not only did Dr. Prakash take the time to explain every step of the procedure, but the result was absolutely flawless. My tooth looks as if nothing ever happened to it! It's perfectly shaped and matches my natural teeth in color and contour. I genuinely couldn’t be happier with the outcome.If you're looking for a dentist who combines technical expertise with a genuine artistic touch, I highly recommend Dr, Prakash. I can smile with confidence again, thanks to their remarkable skill!

Henry Rios

18:17 25 Feb 25

I can’t rate this dentist highly enough, I called at 9am because my son woke up with a very painful wobbly tooth that wouldn’t fall out and by 10 he was sat in the dentist chair having it removed. The dentist was so lovely and kind and the whole set up was super professional, clean and lovely - so much nicer than our normal dentist I am considering moving! Thank you so much for saving the day and being so great with my child.

Helen Kierney

22:32 15 Mar 25

I needed an emergency appointment, having had a failed extraction of an infected tooth, which evidently needed the skill of an experienced oral surgeon. Thankfully, I came across this practice, who fitted me in at really short notice. The reception staff were empathetic and friendly and Dr Prakash undertook the procedure with a calm, assured professionalism that put me at ease. The clinic is really nice, exceptionally well-equpiied and very welcoming.

Peter Ratcliffe

22:37 17 Mar 25

A really lovely dental centre - very warm and welcoming. All the staff from receptionists to dentists treated me with kindness, honesty and respect. I was particularly impressed that their recommendations took financial difficulties into account - they didn’t try to push the most expensive option, but provided a wide range of options that best suited me. I would definitely recommend.

Peter King

19:16 21 Mar 25

This review deserves more than a 5 star for the outstanding service.I travelled all the way from London to St Albans to have composite veneers fillings in my front teeth.I wish to express my gratitude and appreciation for Dr Harshil Patel - thank you for the excellent treatment and care provided to me.. I wish to extend my thank you’s to Dr Harshil Patel’s team as well who were friendly and welcoming.My front teeth feel renewed now and they lookalike the original teeth when I was young! What an amazing feel. Thank you.I am based in London and my dental practice is also based in London. I travelled all the way from London due to Dr Harshil Patel’s first-class, highly trusted, humbleness, and experience. I wouldn’t hesitate recommending our friends, families or anybody to Dr Harshil Patel and the practice for the impeccable service and care they provide for their patients.Kind regards,Mr Ranasinghe

Natali Ranasinghe

07:44 02 Apr 25

After having really painful TMJ I visited Alban City Dental for botox injections to the jaw. The treatment worked so quickly and has made a huge difference. The team are wonderful, patient and make you feel very comfortable. Highly recommend!

Jess Harley

16:32 28 May 25

Stepping into Alban City Dental and Surgical Centre felt like stepping into a light and airy place with music playing softly with rhythms that felt soothing and happy.The place was immaculately clean and tidy, complemented perfectly by the decor.The staff at reception were welcoming and friendly, and made me feel comfortable and at home.My treatments by Dr Prakash and Dr Ali and Dr Giri was most excellent and of an exceptional professional standard.The range of treatments offered in the Alban City Dental is quite extensive while every effort was made to tailor the treatment appropriate for me with practiced professional ease.I’m not surprised that their excellence has garnered recognition in awards by the dozen from professional bodies in the last few years.I would wholeheartedly recommend The Alban City Dental to anyone who wants excellent dental care.

sam arthur

14:29 09 Jul 25

After having really painful TMJ I visited Alban City Dental for injections to the jaw. The treatment worked so quickly and has made a huge difference. The team are wonderful, patient and make you feel very comfortable. Highly recommend!

Jess Harley

13:11 11 Jul 25

I recently had an extraction and a dental implant done by Dr. Prakash, and I couldn’t be happier with the experience. From start to finish, Dr. Prakash and the entire team were professional, reassuring, and made me feel completely at ease during what I expected to be a stressful process. Dr. Prakash explained everything clearly and carried out the treatment with great skill. I feel very confident in the results and would highly recommend this practice to anyone seeking top-quality dental care.

Mihaela Neculache

16:21 29 Aug 25

I have used this dentist three times now, every time they have seen me on the sane day and helped me with my problems, Dr Prakash is amazing! He has extracted two teeth for me and i have had amazing results with both, after care is also 5* i would highly recommend anyone who is anxious to Albans City Dental, everyone from the receptionist to the dentists are amazing!!

Sophie

16:42 08 Sep 25

A fabulous dental centre. My husband,86, needed to have 4 difficult teeth extracted. DR. Prakash Promod was not only hugely competent, but also very kind, not often the case.The dental nurse was lovely and again, very kind and the ladies at the reception equally so. A practice very well run. Astonishingly there has been no pain so far and no bleeding. We are both very impressed by the whole experience and very grateful to all the staffThank you.

Monika

13:07 17 Oct 25

This place possibly saved my life by suggesting an immediate extraction picking up a major sinus infection that had been missed by two previous dentists. They score highly because they look at health and not just teeth drawing on their hospital experience. Plus the extraction was so fast I literally didn't notice it happening and I got a lift back to the station (but don't expect this unless you're properly ill).

Hoxton Beach

13:46 16 Oct 25

Monika

06:40 26 Oct 25

I recently went through one of the most difficult experiences of my life after a serious accident left me without my four front teeth and caused significant damage and displacement to my lower teeth. I felt devastated and genuinely unsure if I would ever smile confidently again.From the very first appointment, Dr Prakash and Dr Sarah showed not only incredible professionalism, but genuine care, patience, and compassion. They guided me through every stage of the long treatment process, always making sure I felt reassured, informed, and supported.After a year of treatment, I can honestly say they have given me more than just my teeth back. They have restored my confidence, my smile, and a part of myself that I thought I had lost. The result is beyond anything I could have hoped for. My smile looks natural, healthy, and better than it ever was, and I can’t put into words how grateful I am.To anyone looking for a dentist who truly goes above and beyond both in skill and in kindness, I cannot recommend both of them highly enough. They changed my life, and I will forever be grateful.

robert spencer

11:22 11 Dec 25

Fabulous service, lovely staff. Got 2 wisdom teeth removed so far, if the other two need to come out I will be getting it done here. Every member of staff from reception to surgeon was so welcoming and friendly. Dr Prakash and Ana were really good and efficient operation on me this morning!

Kinara Pritchard

10:17 12 Dec 25

This Dental practice was fantastic. I went for a tooth extraction after it failed at a previous practice. Dr Prakash Promond was fabulous and very patient with me. He removed the tooth in just a few minutes. Nurse Simona was brilliant. We had a lovely chat before the extraction and she made me feel very comfortable and at ease. Rachael on reception was just as brilliant, she worked her magic and got me in the very next day after I called. I would highly recommend this place to anyone, especially nervous or anxious people. The surgery itself is very welcoming and calming.

Kerry Hollick

15:28 18 Dec 25

I visited Dr Prakash Promod this afternoon, on the recommendation of my son-in-law , as I required an extraction due to a tooth infection and my regular dentist could not undertake this procedure. I am a very nervous and anxious patient and shook in my boots when, following the consultation ,I was offered treatment immediately. Dr Prakash gave me a moment to think about it and after a cup of tea and a chat with a lovely receptionist I went through with the extraction there and then.Dr Prakash was so kind, calm and quick and nurse Hannah was reassuring and attentive. I didn't feel any pain, I had a choice of music and it was a stress free experience and environment.I highly recommend this practice, especially if you are nervous and my faith in dentists has been restored. All the staff at Alban City Dentist treated me with compassion, were efficient and professional. Dr Prakash is clearly an exceptional dental surgeon.Thank you for today.

Janet Scott

21:46 06 Feb 26

I have suffered from gum infections for 30 years and needed a full mouth implant surgery for a long time, however I was too afraid to commit myself. I had several consultations with different practices but didn't feel assured about the process and more importantly the aftercare. Beginning of 2025, I had reached a point where it was now or never, I personally felt I had left it too late and no one would take on my case.I was introduced to Alban City Dental & Surgical Centre and when I attended the consultation I was treated with such care and sensitivity and naturally felt assured. I said to Dr Prakash, please go ahead and do whatever you need to and put my trust in him whole heartedly. He put a plan together and subsequently I had the surgery and went home at the end of the day with fully functional temporary teeth that looked very natural, after a total of 7 months, just had the finals fitted and I couldn't be happier with the treatment and the results, absolutely fantastic.I forgot to mention, I have been a diabetic for many years which makes things even more difficult but Dr Prakash said; " what ever problems we come across we will find a solution", so reassuring, my only task is to keep the diabetes under control.I would like to thank Dr Prakash and all his team including reception staff (Rachael) who made me feel so special every time I visited, I felt like one of the team and not a patient.No amount of words can ever express how I feel or to be able to thank everyone at the practice, for a second lease of life.Thank You!I also, want to thank the lady (Iga) who made the prosthesis with such intricate detail and willingness to make any changes if I wasn't happy with any detail at all, no request was too much.Thank You!Yours trulySafdar Zaman

Safdar Zaman

13:01 09 Jan 26

5.0

Alban City Dental & Surgical Centre

5.0

Janet Scott

21:46 06 Feb 26

Safdar Zaman

13:01 09 Jan 26

Kerry Hollick

15:28 18 Dec 25

Kinara Pritchard

10:17 12 Dec 25

robert spencer

11:22 11 Dec 25

Monika

06:40 26 Oct 25

Monika

13:07 17 Oct 25

Hoxton Beach

13:46 16 Oct 25

Sophie

16:42 08 Sep 25

Mihaela Neculache

16:21 29 Aug 25

Jess Harley

13:11 11 Jul 25

sam arthur

14:29 09 Jul 25

Jess Harley

16:32 28 May 25

Natali Ranasinghe

07:44 02 Apr 25

Peter King

19:16 21 Mar 25

Peter Ratcliffe

22:37 17 Mar 25

Helen Kierney

22:32 15 Mar 25

Henry Rios

18:17 25 Feb 25

Hellen

15:14 25 Feb 25

Estella Vercoe

08:04 16 Feb 25

Margaret Norris

17:52 01 Oct 24

Truly a 5 star practice - both dentistry and the environment. The treatment plan was very personalized, understanding my underlying health conditions. All in all, brilliant!

sameera

16:39 21 Aug 24

Maria Kennedy

10:08 12 Aug 24

Rania

10:35 31 Jul 24

Ewelina McKenzie

15:36 23 Jul 24

Jenny Powell

17:27 24 Jun 24

Graeme Jones

12:08 24 Jun 24